Most AI chatbots pull answers from their training data — not your site. They'll tell your customers you offer 60-day returns when you don't. They'll quote prices you changed last month.
Factfu only knows what you tell it. If it's not on your site, the bot says “I don't know” instead of making something up.
Give Factfu a URL. It crawls your pages, reads your docs, and learns your products. Or connect Shopify and it pulls your catalog automatically.
Pick colors, write a greeting, decide when the AI should step aside and let a human take over. Takes about two minutes.
One script tag. Works on Shopify, WordPress, Webflow, Squarespace, or anything with HTML. Your chatbot is live.
Every response cites your pages. When the AI doesn't know, it says so.
The bot handles shipping questions at 2 AM. Your team handles the tricky stuff during business hours.
Shopify, WordPress, Webflow, Squarespace, custom React apps. Copy, paste, done.
Ask for emails, phone numbers, or custom fields mid-conversation. No separate forms page needed.
Chat threads show up in Slack. Or trigger any of 7,000 apps through Zapier when specific events happen.
All plans include the core chatbot. Pay more for volume and features.
| Free | Starter $19/mo | Pro $49/mo | |
|---|---|---|---|
| AI messagesQuestions your visitors ask the chatbot. Each question + answer = 1 AI message. | 200/mo | 2,000/mo | 5,000/mo |
| ChatbotsAI assistants trained on your content that answer customer questions automatically. | 1 | 3 | Unlimited |
| SourcesDocuments, web pages, or product catalogs the AI learns from to answer questions. | 5 | 25 | Unlimited |
| Live chat handoffWhen the AI can't help, it passes the conversation to a human on your team. | — | ✓ | ✓ |
| Custom brandingChange the chatbot's colors, fonts, and name to match your brand. | — | ✓ | ✓ |
| Slack integrationConversations appear as Slack threads — your team can reply directly from Slack. | — | — | ✓ |
| Zapier integrationConnect your chatbot to 7,000+ apps. Send conversation data to CRMs, spreadsheets, and more. | — | ✓ | ✓ |
| API accessConnect Factfu to your own apps and workflows using our developer API. | — | — | ✓ |
| Remove Factfu brandingHide the "Powered by Factfu" text from the chat widget. | — | — | ✓ |
No. Factfu reads your existing content automatically — documents, website pages, or product catalogs. You can add extra knowledge if you want, but it's not required.
Every response is grounded in your real data. The AI only uses information from your content — it won't make things up or hallucinate.
Yes. One script tag works on any website — Shopify, WordPress, Webflow, Squarespace, custom-built, or headless.
Yes. With Starter and Pro plans, the AI hands off conversations to your team in real time. With Pro, conversations also appear as Slack threads.
Content and chat logs are removed within 30 days. You can request instant deletion anytime.
Free forever for small sites. Set up takes five minutes.